Serif Craft Artist2 Professional Question

[AnnieSews]

I got a new computer and my CraftArtist 2 Professional will not work. I am able to use my older Serif Craft Artist 2 but I cannot open the digikits that I created in CA2 Professional. Does anyone know a way that I can open my CA 2 Professional in my Craft Artist 2?
Ann

 

[Robyn]

Hello Ann and WELCOME to our site. Unfortunately I can't help you but others here may be able to.

@Rosie or @nemla and other CA users, perhaps you can help with this?

 

[Rosie]

Have you got all your digikits saved in the same folder For example, I keep mine in one called "My Digikits"?

 

[WendyP]

I suggest you contact the Serif Community Forum. ( https://community.serif.com/forum/craftartist/ ) they still support Craft Artist and may be able to help.

Alfred also has a help forum ( https://punster.me/serif/viewforum.php?id=8)

 

[AnnieSews]

Thank you for all of the suggestions. I will check them out.

Have you got all your digikits saved in the same folder For example, I keep mine in one called "My Digikits"?

Yes, I do have them in one folder but they are Adobe files for some reason and I don't know how to bring them into Digital Scrapbook Artist 2. I so miss Craft Artist 2 Professional.

 

[AnnieSews]

I suggest you contact the Serif Community Forum. ( https://community.serif.com/forum/craftartist/ ) they still support Craft Artist and may be able to help.

Alfred also has a help forum ( https://punster.me/serif/viewforum.php?id=8)

 

[AnnieSews]

Wendy, thank you for the links. The forum link doesn't work but Alfred's link did work and I joined and posted my question.
My Craft Artist 2 Professional won't open because it says it wants me to insert a disk which we never had.

 

[Rosie]

Alfred will be able to help you. I honestly don't know enough to be much use on this particular problem. Let us know if you get it sorted

 

[Poppy]

to Just Art Ann I am sorry you are having problems with Craft Artist ...as Wendy and Rosie said Alfred is the best one that can help you, all I know is if you never had a disc you must have had a code when you brought the programme online, I hope you can get it sorted.xx

 

[nemla]

Hi. Adobe files does not work for CA digikit . Your new computer has decided for its own mysterious reasons, that it wants to open those files with an Adobe program. I have had a lot of problems actually lately ,with the last 3 or so Windows updates ,and for mysterious reasons some of my file extensions have new names ,and I can not open them in Photoshop. It is a pain in the neck..... your problem seems similar.
I hope Alfred can help you. But if not try this. : Go to settings, and check the CA folder in installed programs, it should have a lot of things in subfolders . One of them should be my digikit...... you can NOT open them by ex double clicking, you can only open them in CA. But check it is there right click and choose open with C A. It might have mistakenly had open with Adobe.... if not . Then I suggests you 're install CA2. And on settings in your computer make sure you know where "my digikit " are located it is the default from Serif for storing digikit.
As for CA 2 professional . It ask you to insert disks, because at the time they came with "free" digikits ,and I think that is the reason.
You can get your installation codes from Serif, if you have a problem installing CA 2professional. . They send them to you no problem.

 

[AnnieSews]

Hi. Adobe files does not work for CA digikit . Your new computer has decided for its own mysterious reasons, that it wants to open those files with an Adobe program. I have had a lot of problems actually lately ,with the last 3 or so Windows updates ,and for mysterious reasons some of my file extensions have new names ,and I can not open them in Photoshop. It is a pain in the neck..... your problem seems similar. I hope Alfred can help you. But if not try this. : Go to settings, and check the CA folder in installed programs, it should have a lot of things in subfolders . One of them should be my digikit...... you can NOT open them by ex double clicking, you can only open them in CA. But check it is there right click and choose open with C A. It might have mistakenly had open with Adobe.... if not . Then I suggests you 're install CA2. And on settings in your computer make sure you know where "my digikit " are located it is the default from Serif for storing digikit. As for CA 2 professional . It ask you to insert disks, because at the time they came with "free" digikits ,and I think that is the reason. You can get your installation codes from Serif, if you have a problem installing CA 2professional. . They send them to you no problem.

Hi. Adobe files does not work for CA digikit . Your new computer has decided for its own mysterious reasons, that it wants to open those files with an Adobe program. I have had a lot of problems actually lately ,with the last 3 or so Windows updates ,and for mysterious reasons some of my file extensions have new names ,and I can not open them in Photoshop. It is a pain in the neck..... your problem seems similar. I hope Alfred can help you. But if not try this. : Go to settings, and check the CA folder in installed programs, it should have a lot of things in subfolders . One of them should be my digikit...... you can NOT open them by ex double clicking, you can only open them in CA. But check it is there right click and choose open with C A. It might have mistakenly had open with Adobe.... if not . Then I suggests you 're install CA2. And on settings in your computer make sure you know where "my digikit " are located it is the default from Serif for storing digikit. As for CA 2 professional . It ask you to insert disks, because at the time they came with "free" digikits ,and I think that is the reason. You can get your installation codes from Serif, if you have a problem installing CA 2professional. . They send them to you no problem.

Hi. Adobe files does not work for CA digikit . Your new computer has decided for its own mysterious reasons, that it wants to open those files with an Adobe program. I have had a lot of problems actually lately ,with the last 3 or so Windows updates ,and for mysterious reasons some of my file extensions have new names ,and I can not open them in Photoshop. It is a pain in the neck..... your problem seems similar. I hope Alfred can help you. But if not try this. : Go to settings, and check the CA folder in installed programs, it should have a lot of things in subfolders . One of them should be my digikit...... you can NOT open them by ex double clicking, you can only open them in CA. But check it is there right click and choose open with C A. It might have mistakenly had open with Adobe.... if not . Then I suggests you 're install CA2. And on settings in your computer make sure you know where "my digikit " are located it is the default from Serif for storing digikit. As for CA 2 professional . It ask you to insert disks, because at the time they came with "free" digikits ,and I think that is the reason. You can get your installation codes from Serif, if you have a problem installing CA 2professional. . They send them to you no problem.

I do think that one of the Microsoft upgrades changed my files to I just figured out how to fix the files. I right clicked on the file and a box came up and I changed "open with" to Scrapbook Artist 2 and all of the files changed to PACK files.

 

[nemla]

SO happy it worked !

 

[AnnieSews]

Thank you. Sadly I still can't get my DSA Professional to work because it wants a disk. I can't get my installation code from Serif because I have a different email than when I purchased it.